Terms and Conditions

Effective Date: 01 January 2026

Company Name: Reena Holidays

Website: www.reenaholidays.info

1. About Us

Reena Holidays is a private travel agency based in New Delhi, India, providing domestic and international tour packages. We are not affiliated with any government tourism department unless explicitly stated.

By booking a tour package or using our website, you agree to the terms mentioned below.

2. Booking & Payment Terms

• A minimum advance payment is required to confirm the booking.
• The remaining balance must be paid before the travel start date as communicated.
• Prices displayed on the website are starting prices and may vary depending on:
  Travel dates, Hotel availability, Flight/train fare changes, Seasonal pricing
• Final pricing will be shared in writing before booking confirmation.

3. Package Inclusions & Exclusions

Each package clearly mentions:

• Inclusions (hotels, meals, sightseeing, transfers etc.)
• Exclusions (airfare unless specified, personal expenses, entry tickets, etc.)

Customers are advised to review inclusions carefully before confirming.

4. Changes by Customer

Any change in travel dates, hotel category, or destination after booking confirmation may:

• Result in additional charges
• Be subject to availability

5. Changes by Company

Reena Holidays reserves the right to:

• Modify itinerary due to weather, natural calamities, strikes, or unavoidable circumstances.
• Replace hotels with similar category hotels if required.

We ensure reasonable alternatives in such cases.

6. Travel Documents

Customers are responsible for:

• Valid ID proof
• Passport validity (minimum 6 months for international travel)
• Visa requirements
• COVID or other health-related documentation (if applicable)

7. Limitation of Liability

Reena Holidays acts as a travel service provider and shall not be responsible for:

• Delays due to airlines or transport providers
• Natural disasters
• Political disturbances
• Loss or damage of personal belongings

8. Dispute Resolution

All disputes are subject to Delhi jurisdiction.

9. Contact Information

Reena Holidays
2nd Floor, Building No. WZ K-10, Gali Number 13, Krishna Park Extension, Tilak Nagar, New Delhi - 110018
Phone: +91 9999233932
Email: info@reenaholidays.info